CASE STUDY - Leading Workspace Provider
Optimising space utilisation for Landmark
A leading workspace provider sought to enhance visibility and utilisation of space and services across five London sites. The primary challenge was the lack of real-time insights into occupancy, foot traffic, and meeting room usage. Fyma's AI-powered analytics solution transformed existing camera infrastructure into smart data collection tools, providing real-time insights and executive-level reporting.
The Problem
The client faced challenges managing space utilisation and tenant experience across multiple London sites.
- Lack of accurate occupancy data across multiple sites
- Meeting room misuse: squatting and inefficient booking practices led to revenue leakage
- Inefficient resource planning due to lack of real-time space usage insights
- Limited cross-site visibility for executive decision-making
The Solution
Fyma deployed AI-driven software leveraging computer vision to transform existing surveillance infrastructure into intelligent, data-driven assets.
- Building occupancy data: real-time and historical space usage tracking
- Footfall analytics: identification of traffic patterns and trends
- Meeting room monitoring: detection of squatting and inefficient booking practices
- Custom dashboards: modular insights for executive and operational teams
- Real-time alerts for proactive resource deployment
- CXO Management Reports: weekly strategic insights for executives
"Fyma's AI-powered insights have transformed the way we manage our workspaces. Real-time data on occupancy and space utilisation has allowed us to optimise our sites effectively, enhancing both efficiency and tenant experience."
Operations Director
Results & Metrics
The rollout was completed within five days across all nominated sites.
- 95%+ accuracy in occupancy tracking, enabling precise space planning
- 20%+ increase in tenant satisfaction through data-backed operational decisions
- Reduction in meeting room misuse, delivering immediate ROI
- Optimised resource allocation ensuring staff availability when and where needed
- Cross-site benchmarking enabling management to compare performance across locations
Conclusion
The collaboration demonstrates the power of AI-driven analytics in transforming workspace management. By leveraging existing camera infrastructure, Fyma delivered real-time, actionable insights that improved efficiency, optimised resource planning, and enhanced customer satisfaction - all within five days of deployment.
Client Background
Industry
Coworking
Location
United Kingdom
Information
A leading operator of premium office spaces, offering co-working and private office solutions in high-value locations across London. The company aims to provide best-in-class office experiences for tenants, ensuring efficient use of space and seamless operations.
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