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Fyma AI and ParcelTracker Announce Partnership to Power Smarter CRE Operations

Announcing Fyma’s partnership with ParcelTracker

We’re thrilled to share that Fyma AI has been officially named a recommended integration partner by ParcelTracker, one of the leading smart parcel management platforms in the property technology space.

This collaboration marks a significant step forward in our shared mission to drive innovation and efficiency across the commercial real estate (CRE) sector.

About ParcelTracker: Smarter Mailroom Management, Made Simple

ParcelTracker is revolutionizing how buildings handle parcel and delivery management. Designed for simplicity and speed, their platform allows property teams to scan, log, and notify recipients of incoming parcels in just seconds — all from a single mobile or web interface, and without the need for any extra hardware.

Key features include:

  • One-Tap Logging & Notifications: Scan any parcel label, and ParcelTracker automatically matches it to the correct recipient and sends an instant notification via email, Slack, SMS, or custom channels.

  • Automated Communication: Parcel recipients stay informed throughout the process, reducing inbound queries and ensuring timely collection.

  • Directory Synchronisation: Seamless integration with your property management system, CRM, or Active Directory ensures your tenant data stays accurate and up-to-date.

  • Data Integration & Export: Parcel data can be easily shared with ERPs or purchasing systems, helping streamline operations across teams.

  • Workflow Automation: ParcelTracker eliminates repetitive tasks by embedding seamlessly into your broader building management workflows.

The result? Up to 80% less time spent on manual mailroom tasks, increased transparency, and a more professional tenant experience.

Fyma AI: Computer Vision for Smarter CRE Spaces

Fyma AI’s platform brings intelligence to the physical world of CRE through advanced computer vision technology. By leveraging existing CCTV infrastructure — no new cameras or hardware required — Fyma delivers real-time analytics on how spaces are used, how tenants and visitors move through them, and how those insights can inform better design, leasing, and operational decisions.

Our clients use Fyma to:

  • Monitor and optimise foot traffic flows

  • Measure and compare space utilisation across portfolios

  • Enhance tenant experience through proactive service delivery

  • Track the performance of assets and amenities

  • Reduce costs through data-driven decision making

Like ParcelTracker, Fyma focuses on making complex processes simple, actionable, and scalable — all while maintaining the highest standards of privacy and data security.

Why This Partnership Makes Sense

Both Fyma and ParcelTracker serve the same core audience: commercial real estate professionals looking to drive more value from their assets, streamline operations, and improve tenant satisfaction.

With Fyma now featured on the ParcelTracker Integrations page, our tools are officially recognised as complementary solutions. While ParcelTracker enhances the digital efficiency of mailroom logistics, Fyma provides spatial intelligence that transforms physical environments into data-rich assets.

Together, we enable CRE teams to:

  • Automate low-value manual tasks

  • Break down data silos across physical operations

  • Improve service delivery with smart, integrated workflows

  • Drive ROI from existing infrastructure and software

What This Means for Fyma Clients

If you’re a Fyma client already using ParcelTracker — or vice versa — this partnership unlocks new opportunities for workflow integration and cross-platform insights. Imagine understanding how lobby traffic correlates with parcel pick-up times, or how tenant footfall patterns can inform mailroom staffing during peak delivery windows.

The partnership reflects a broader trend in CRE: the convergence of smart technologies that empower property teams to run more agile, responsive, and cost-effective operations.

Let’s Build Smarter Together

This partnership is just the beginning. We’re exploring ways to further connect Fyma’s real-time spatial analytics with ParcelTracker’s delivery and notification systems — creating more connected, intelligent buildings that work better for everyone inside them.

Want to learn more about what Fyma and ParcelTracker can do together in your building? Get in touch with our team — we’d love to show you what’s possible.

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