QuadReal, a leading real estate investment, development, and management company based in Canada, sought a solution to improve its understanding of footfall, occupancy, and amenity usage across its diverse portfolio, including office buildings and shopping malls. Traditional sensor-based solutions proved ineffective in large, complex spaces. Fyma provided an AI-driven, camera-based analytics solution that eliminated the need for additional hardware while delivering precise, actionable insights. Over a year of partnership, Fyma’s implementation has expanded across QuadReal’s portfolio, significantly enhancing operational efficiency and space utilization.
CASE STUDY - Quadreal
QuadReal - Enhancing operational efficiency and space utilization
Client Background
Industry
Real Estate Investment, Development, and Management
Location
Canada
Information
QuadReal Property Group, headquartered in Vancouver, is a global real estate investment, development, and management company with a presence in over 25 countries. Their diverse portfolio includes high-profile properties such as Park Place (Vancouver), Commerce Court (Toronto), and Bayview Village (Toronto), along with assets in key cities like New York, London, and Hong Kong. QuadReal is committed to sustainability, operational excellence, and maximizing long-term value across office, retail, industrial, and residential real estate.
The Problem
QuadReal faced several challenges in tracking and optimizing space utilization across their large office buildings and shopping malls:
- Difficulty in accurately measuring foot traffic, occupancy levels, and dwell times.
- Traditional sensor-based solutions struggled with complex spaces featuring high ceilings, wide entrances, and varied layouts.
- Managing multiple camera systems across different locations led to inefficiencies.
- Lack of a unified, scalable system to collect and analyze real-time space utilization data.
Without a precise and scalable solution, QuadReal risked inefficiencies in space management, suboptimal tenant experiences, and increased operational costs due to ineffective resource allocation.
The Solution
Fyma’s AI-powered analytics platform provided an innovative, hardware-free solution by leveraging QuadReal’s existing camera infrastructure to deliver accurate occupancy and footfall insights. Key capabilities included:
- Real-time and historical data analysis of building occupancy and space usage.
- Insights into elevator usage and wait times, optimizing vertical transportation efficiency.
- Detailed analytics on amenity utilization in office and retail spaces.
- Seamless compatibility with existing camera networks, eliminating the need for costly hardware upgrades.
The implementation process was smooth and required no additional hardware investments. Fyma’s AI-powered platform integrated effortlessly with QuadReal’s camera systems, offering immediate value and actionable insights across multiple properties.
Results & Metrics
Fyma help QuadReal unlocked significant benefits, including
- Increased Operational Efficiency: Enhanced space utilization through real-time occupancy data.
- Cost Savings: Eliminated the need for additional sensors and expensive hardware upgrades.
- Improved Tenant Experience: Optimized elevator wait times and amenity access, leading to a more seamless user experience.
- Scalability: Successfully expanded Fyma’s deployment across multiple QuadReal properties, demonstrating its adaptability and effectiveness.
Conclusion
Through its partnership with Fyma, QuadReal has successfully leveraged AI-powered analytics to optimise space utilisation, improve tenant experiences, and streamline operational efficiency across its portfolio. By eliminating the limitations of sensor-based systems and avoiding additional hardware investments, Fyma has proven to be a scalable, accurate, and cost-effective solution. As QuadReal continues to expand its use of Fyma’s technology, the partnership remains a testament to the power of AI-driven insights in commercial real estate management.