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FAQ

Frequently asked questions

How does the software work?

Fyma’s AI-powered platform transforms any existing CCTV system into a smart analytics tool, providing real-time insights without the need for additional hardware. Using computer vision, Fyma helps property managers, asset operators, and urban planners optimize space utilization, boost revenue, and improve efficiency. The GDPR-compliant system tracks occupancy, foot traffic, and engagement, offering actionable data for strategic decision-making. With features like real-time alerts, AI-powered analytics, and advanced post-processing, Fyma enables businesses to enhance tenant satisfaction, streamline operations, and maximize their property’s potential—all through a single, easy-to-integrate platform.

How will we need to cofigure our network?

Fyma seamlessly integrates with your existing network, requiring minimal configuration. Optimized for security cameras, it processes real-time video streams to generate anonymized data insights while ensuring full GDPR compliance. No facial recognition is used, prioritizing privacy and security.

For API access, Fyma uses the OAuth Client Credentials flow for secure server-to-server authentication. Organizations can request client credentials by contacting info@fyma.ai. Once obtained, access tokens are used for API requests, with built-in security measures such as HTTPS enforcement, token expiration management, and SSL validation. For support, Fyma’s team is available to assist with setup and security best practices.

How accurate is your software?

Fyma’s AI-powered platform delivers highly accurate real-time insights using advanced computer vision, transforming any existing CCTV system into a smart analytics tool. Our AI detects movement patterns with precision, providing up to 10X more insights than traditional sensors. With millions of data points processed weekly, Fyma enables property managers and asset operators to optimize space usage, increase revenue, and improve tenant satisfaction. Clients trust Fyma’s accuracy because it analyzes actual movement rather than relying on estimations. Fully GDPR-compliant, Fyma ensures data integrity while delivering actionable, reliable analytics.

How much does Fyma cost?

Fyma is priced at £1,500 per camera per year in the UK and $1,500 per camera per year in the US, with a one-time setup fee based on time and materials. Pricing covers full access to Fyma’s AI-powered analytics, real-time insights, and GDPR-compliant data processing. For a tailored quote or more details on setup costs, contact our team.

How quickly can you be up and running?

Fyma’s AI-powered platform is designed for rapid deployment, allowing you to be up and running in minutes, not weeks. As a hardware-agnostic solution, Fyma works seamlessly with your existing CCTV cameras—no additional sensors or complex installations required.

Getting Started is Simple:

Connect Your Cameras – Easily link your existing IP cameras to Fyma’s platform without extra hardware.
Create Virtual Sensors – Define areas of interest to track movement, occupancy, and engagement.
Start Receiving Insights – Get real-time analytics, heatmaps, and reports within hours of setup.

Fyma ensures minimal disruption to your operations while delivering instant value with GDPR-compliant AI-powered insights. For larger-scale implementations, our team can guide you through an optimized setup process.

How does Fyma ensure data privacy and security?

Fyma is fully GDPR-compliant and prioritizes privacy by design. Our AI does not use facial recognition or store personal data. All video processing happens in real-time, and data is anonymized before storage. Secure data handling, encryption, and compliance with ISO standards ensure your information remains protected.

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Ready to unlock data-driven insights and maximize your property’s potential? Request Your Free Demo Now

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